If you have inquiries regarding the services offered by Melbourne Taxi Service, please feel free to contact our team. We are committed to providing timely and comprehensive responses to any questions or concerns you may have.

1. What are the steps for reserving a taxi with Melbourne Taxi Service?
   Securing a reservation with us is a straightforward process. You have two convenient options available. Utilize our user-friendly online booking form to reserve your taxi effortlessly and feel free to contact us at 0403 237 377.
2. Is it possible to ask for a specific type of taxi?
   Yes, you have the flexibility to indicate your preferred taxi type (such as sedan, wagon, or maxi cab) when making your reservation.
3. What is the fare for a taxi ride?
   The cost of a taxi journey is influenced by factors like the distance travelled, the time of booking, and any additional services requested, such as baby seats. To obtain a precise estimate, we recommend utilizing our online form or reaching out to us directly at 0403 237 377.
4. Are there charges for cancelling a booking?
   No, we do not charge any cancellation fees. However, we do appreciate passengers providing as much advance notice as possible in the event of cancellations.
5. What is the standard fare for a trip to Melbourne (Tullamarine) Airport?
   Typically, the cost for a sedan journey from Melbourne CBD to the airport is approximately $60, and for a maxi cab, it averages around $85. Please note that fares may differ for outer Melbourne suburbs depending on the distance travelled.
6. Does a maxi cab fare to Melbourne Airport cost more?
   Indeed, maxi taxi fares typically exceed those of standard-sized taxis. Nevertheless, for groups exceeding 4 passengers, opting for a maxi cab can frequently be a more economical choice compared to booking two standard taxis or purchasing multiple Skybus tickets.
7. What forms of payment are accepted?
   Maxi Cab Melbourne Airport accommodates a range of payment methods, comprising cash, Eftpos, Cabcharge, PayPal, and major credit cards (Mastercard, Visa, Amex, etc).
8. What is the seating capacity of your Taxi?
   Our sedans and wagons have a capacity for up to 4 passengers, while our maxi cabs can comfortably seat a maximum of 11 passengers.
9. Can I reserve my journey in advance?
   Certainly, we strongly advise pre-booking your travel to secure availability, particularly for maxi taxi services. You have the flexibility to pre-book for any time during the day or week.
10. Do you provide discounted rates for group and tour bookings?
    We have the flexibility to tailor packages for specific corporate/group transfers and tours. Feel free to reach out to our team at 0403 237 377 for more detailed information.
11. Is it possible to include multiple stops in my journey?
    Yes, we can facilitate multiple stops, but we recommend discussing this with us before proceeding with online booking to ensure feasibility.
12. Do you offer baby seats?
    Yes, we provide both forward and rear-facing baby seats as well as child restraints upon request, and there is an additional charge for availing this service.
13. What is the maximum capacity for wheelchairs in a maxi cab?
    Yes, our maxi cabs are designed to accommodate up to 2 wheelchairs, which may affect the availability of seats for able-bodied passengers.
14. Are there any items that are excluded from your goods delivery service?
    We refrain from transporting illegal or hazardous items, which include fireworks, stolen property, drugs, weapons, explosives, fuel, and other dangerous materials. Additionally, our drivers may decline goods that cannot be securely fastened inside the vehicle.
15. What impact has Covid-19 had on taxi travel?
    The majority of Covid-19 restrictions in Melbourne have been lifted, eliminating passenger limits and mask requirements. Passengers are encouraged to observe social distancing by opting for the back seat when possible. While wearing a mask is optional, hand sanitizer can be provided upon request.